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+260773008838

Lusaka, Zambia

Lusaka, Zambia

Submit Claim

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PawsCare Pet Insurance - Claim

How to File a Claim

Follow these steps to file a claim with PawsCare Pet Insurance:

  1. Gather all necessary information, including your policy number, pet's name, date of the incident, a description of what happened, and the veterinarian's name.
  2. Complete the claim form below by providing the required details.
  3. Submit the form by clicking the "Submit Claim" button.
  4. Our claims team will review your submission and may request additional information if needed.
  5. If your claim is approved, we will process the payment to your veterinary hospital directly within 48 hours.
  6. You will be responsible for paying your portion of the vet cost bill at the time of checkout.

Please ensure that you have read and understood our policy terms and conditions before filing a claim. Visit pawscarepetinsurance.com/coverage-policy to learn more.

Paws Care- How It Works

1

Explore Plans

Discover our range of pet insurance plans, each tailored to suit your pet's unique needs and your budget. We cover everything from accidents and Illness.

2

Easy Enrollment

Enroll your pet online within minutes. We'll guide you through the process, and our customer service team is always ready to assist you with any questions.

3

Freedom of Choice

With our pet insurance, you have the freedom to choose any licensed veterinarian. We want your pet to get the best care, wherever you are.