8:00AM - 6:00PM

Monday to Saturday

Contact Us

+260773008838

Lusaka, Zambia

Lusaka, Zambia

Privacy Policy

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Privacy Policy

Privacy Policy

This Privacy Policy explains how PawsCare Insurance collects, uses, and protects any personal information that you provide when using our services and website, www.pawscarepetinsurance.com.

Information We Collect

We may collect the following types of personal information:

  • Contact information including name, email address, and phone number.
  • Demographic information such as postcode, preferences, and interests.
  • Financial information such as credit card details for processing payments.
  • Information about your pet(s) including their breed, age, and medical history.
  • Other information relevant to providing insurance services and claims processing.

How We Use the Information

We require this information to understand your insurance needs, provide you with our services, and for the following purposes:

  • Internal record keeping.
  • Processing insurance applications, policy management, and claims handling.
  • Improving our products and services.
  • Periodically sending promotional emails about new insurance products, special offers, or other information which we think you may find interesting using the email address you have provided.
  • Contacting you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customize the website and our services according to your interests.

Information Sharing

We may share your personal information with the following parties:

  • Insurance underwriters and reinsurers for the purpose of assessing and managing risks.
  • Third-party service providers who assist us in providing our services, such as payment processors, customer support, and claims processing.
  • Law enforcement agencies, regulatory authorities, or legal advisors as required by law or to protect our rights and interests.
  • With your consent, we may share your information with other trusted third parties for marketing purposes.

Security

We are committed to ensuring that your information is secure. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookies

Our website uses cookies to enhance your browsing experience and analyze website traffic. By using our website, you consent to the use of cookies in accordance with our Cookie Policy.

Your Rights

You may choose to restrict the collection or use of your personal information in the following ways:

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us.
  • We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
  • You may request details of personal information which we hold about you under the applicable data protection laws. A small fee may be payable. If you would like a copy of the information held on you, please contact us.
  • If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.
  • office@pawscarepetinsurance.com

Paws Care- How It Works

1

Find Your Plan

Explore our comprehensive pet insurance plans and find the perfect one for your pet's needs, covering accidents, illnesses, and routine care.

2

Enroll Your Pet

Provide us with your pet's information, including age, breed, and any pre-existing conditions. You can easily enroll online or contact our dedicated customer service team.

3

Visit Any Vet

When your pet needs medical attention, take them to any licensed veterinarian of your choice. We reimburse eligible expenses based on your selected plan.

Discover Paws Care

Give your furry friend the care they deserve. Enroll in Paws Care today and ensure their well-being without worrying about the costs.
For more information, call +260773008838.